Refunds

Effective October 26, 2026

When we refund

• Within 14 days of purchase, if the design transfer doesn't work on your iPhone and support couldn't fix it.
• At any time, if you were charged twice or charged by mistake.
• In any other case where consumer protection law in your country requires it.

How to request one

1. Email [email protected] from the address you used at checkout.
2. Include your Lemon Squeezy order number (it's on your receipt and under My Orders), your iPhone model and iOS version.
3. Describe what isn't working. Sometimes we can fix it in a couple of minutes.

Refunds go through Lemon Squeezy to your original payment method. How long it takes to arrive depends on your bank, usually 5–10 business days.

What happens after a refund

The license key is disabled and the computer and iPhone bindings are removed. Projects and photos on your computer stay, but the app stops issuing new transfer permits.

Test orders

Only a test order is available right now. It doesn't charge real money or grant paid access, so it never needs a refund.